Voicemail & Greetings
Professional Business Phone Greetings
A company greeting is often the FIRST contact between a caller and your business. Making a great first impression can influence the callers decision to do business with you.
Music on Hold
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Professional Greeting
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Voicemail
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Voicemail to Email
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Music on Hold
A better waiting experience for your customers!
What Is Music on Hold
The Music on Hold feature is a pleasant way to show your callers that you are a professional company which has customers’ best interest at heart.
How Music on Hold Works
Included with every account are five standard hold music options. Want to change the hold music? That’s simple, just send the RF Team your custom hold music and we’ll take care of the rest for you.
Why You’ll Like Music on Hold
Voicemail
Customize greetings and check messages from anywhere!
What Is Voicemail
Each extension comes with its own voicemail box, allowing employees to have secure access to messages. You can check messages from your phone or the User Control Panel. The voicemail box can send emails, as well as play different messages for different calls and when you are out of the office.
How Voicemail Works
You can chose from four customizable voicemail greetings:
Unavailable Greeting: This greeting will play if you do not answer your phone, either because you are out of the office or when you are on a call and the second line on your phone rings.
Name Greeting: This greeting will only play if your voicemail account is configured with a dial-by-name directory. What this means is that callers can reach an extension by dialing the first few letters of the first or last name. The directory is configured through the Virtual Receptionist. When callers enter your name, this name greeting will play to ensure them they have dialed correctly.
Busy Greeting: This greeting will play when a call comes in and you are currently on the phone.
Temporary Greeting: This greeting will always be played in place of the “unavailable” or “busy” greeting. This could be used if your are going on vacation or will be out of the office for a while and want to inform people not to expect a return call anytime soon.
Why You’ll Like Voicemail
Voicemail to Email
Get voicemail conveniently in your email inbox!
What Is Voicemail to Email
Voicemail to Email is an efficient feature that allows you to listen to voicemail messages from the computer or phone, with recordings conveniently delivered to your email inbox. You can’t always access your voicemails in the office or even know when a voicemail is waiting, but with Voicemail to Email you’re notified by email with a clickable recording you can play on the spot. With Voicemail to Email there’s no reason to miss a voicemail.
How Voicemail to Email Works
When a voicemail message is received on your extension an email notification is sent to the pre-selected email inbox of your choice. Attache to the email i a recording of the voicemail, which you can easily play on your computer.
Why You’ll Like Voicemail to Email
Professional Greetings
Gain instant credibility with your callers!
What Is Professional Greetings
Professional Greetings work hand-in-hand with the Virtual Receptionist. Having a professional phone greeting will convey the professionalism of your company and establish instant credibility with your callers.
How Professional Greetings Work
Selected from one of our seven voices that best represents your brand for your business. Write your message, send it to the RF Team and let us know where you’d like it applied. We’ll record the greeting, set it up for you and let you know when it has been applied.
Why You’ll Like Professional Greetings
Music on Hold
A better waiting experience for your customers!
What Is Music on Hold
The Music on Hold feature is a pleasant way to show your callers that you are a professional company which has customers’ best interest at heart.
How Music on Hold Works
Included with every account are five standard hold music options. Want to change the hold music? That’s simple, just send the RF Team your custom hold music and we’ll take care of the rest for you.
Why You’ll Like Music on Hold
Voicemail
Customize greetings and check messages from anywhere!
What Is Voicemail
Each extension comes with its own voicemail box, allowing employees to have secure access to messages. You can check messages from your phone or the User Control Panel. The voicemail box can send emails, as well as play different messages for different calls and when you are out of the office.
How Voicemail Works
You can chose from four customizable voicemail greetings:
Unavailable Greeting: This greeting will play if you do not answer your phone, either because you are out of the office or when you are on a call and the second line on your phone rings.
Name Greeting: This greeting will only play if your voicemail account is configured with a dial-by-name directory. What this means is that callers can reach an extension by dialing the first few letters of the first or last name. The directory is configured through the Virtual Receptionist. When callers enter your name, this name greeting will play to ensure them they have dialed correctly.
Busy Greeting: This greeting will play when a call comes in and you are currently on the phone.
Temporary Greeting: This greeting will always be played in place of the “unavailable” or “busy” greeting. This could be used if your are going on vacation or will be out of the office for a while and want to inform people not to expect a return call anytime soon.
Why You’ll Like Voicemail
Professional Greetings
Gain instant credibility with your callers!
What Is Professional Greetings
Professional Greetings work hand-in-hand with the Virtual Receptionist. Having a professional phone greeting will convey the professionalism of your company and establish instant credibility with your callers.
How Professional Greetings Work
Selected from one of our seven voices that best represents your brand for your business. Write your message, send it to the RF Team and let us know where you’d like it applied. We’ll record the greeting, set it up for you and let you know when it has been applied.
Why You’ll Like Professional Greetings
Voicemail to Email
Get voicemail conveniently in your email inbox!
What Is Voicemail to Email
Voicemail to Email is an efficient feature that allows you to listen to voicemail messages from the computer or phone, with recordings conveniently delivered to your email inbox. You can’t always access your voicemails in the office or even know when a voicemail is waiting, but with Voicemail to Email you’re notified by email with a clickable recording you can play on the spot. With Voicemail to Email there’s no reason to miss a voicemail.
How Voicemail to Email Works
When a voicemail message is received on your extension an email notification is sent to the pre-selected email inbox of your choice. Attache to the email i a recording of the voicemail, which you can easily play on your computer.
Why You’ll Like Voicemail to Email